Feefo Reviews - Average 100%

Date Score Customer Comment Our Response
23-Mar-2017 Service:

Product:

Service rating : Arrived extremely quickly, beautifully packaged and exactly as described
Product : Lovely colour, perfect for traveling.
19-Mar-2017 Service:

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Service rating : I ordered a Travelwrap for my sister in Australia's birthday. Everything about this purchase was perfect, from the ease of ordering, the clear delivery information including the time needed to monogram the wrap, the absolutely beautiful gift wrapping (my sister sent me photos), to her... Read More.
19-Mar-2017 Service:

Product:

Service rating : An Australian, I had been searching for a high quality pashmina to wear on my imminent flight to London. I've previously experienced getting very cold on the 26 hour flight from Melbourne to Heathrow. Local shops were hopeless as all I could find here were cheap and thin bigger than... Read More.
17-Mar-2017 Service:

Product:

I purchsed my first wrap and am very satisfied with its quality, feather weight yet so warm. With my wrap, I am not afraid of going out in this severely cold winter in NYC anymore!
Also, excellent customer servkce. The shipment arrived within just two to three days. I needed to return my first...
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16-Mar-2017 Service:

Great service very we'll wrapped quick delivery
06-Mar-2017 Service:

Product:

Service rating : All around great shopping experience. Bought 4 items and only needed to keep 1. The return process was simple and easy. Thank you!
Product : Perfect all around! I'll be back for more!
05-Mar-2017 Service:

Product:

Service rating : The most exquisite,sumptuous,elegant cashmere wrap.
More beautiful to the touch than to view if one can imagine.

The customer service is tops and I buy a lot online.

Finally the cherry on the cake is the wonderful gift wrapping.
Product : Wonderful...
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Thank you so much for your wonderful feedback. We really appreciate this. The feel of the wraps is sometime hard to get across on the website, so your description of the look, the feel and the value will certainly be helpful to other potential customers.
04-Mar-2017 Service:

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Excellent service. My first online purchase looking forward to wearing my hot pink cashmere. Feels delicious.
03-Mar-2017 Service:

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Service rating : Great communication when I needed to use a POBox rather than a residential address, this matter was resolved & worked brilliantly. Tracking was accurate & far more efficient than our internal mail service.
Loved the wrap, definitely up to my expectation. Colour accuracy on the site...
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26-Feb-2017 Service:

Product:

Service rating : ZEER AANGENAME? ADEQUATE TELEFONISCHE KLANTENDIENST
Product : TOP PRODUCT? ZIJN GELG MEER DAN WAARD
24-Feb-2017 Service:

I love the classic wrap!
23-Feb-2017 Service:

Product:

Service rating : Easy to shop and purchase.
Excellent packaging-- makes me feel like you care about quality and service
Product : so soft. seems more durable than my last one
18-Feb-2017 Service:

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Service rating : A wonderful product that is soft and luxurious! Great service with timely shipping, even across the ocean.
Product : Just lovely. I just love the soft and luxurious feel of my wrap.
18-Feb-2017 Service:

Product:

Service rating : Excellent service. My travel wrap arrived the next day, beautifully packaged, wonderfully warm and soft. Love the quality and colours!
Product : Beautiful, soft and cosy. Colours true to the photograph. I am so pleased can't wait to treat myself again!
17-Feb-2017 Service:

Product:

Service rating : Great advice given and a wonderful cashmere wrap received most beautifully presented. An excellent gift , thank you.
Product : A most beautiful cashmere wrap , the perfect gift.
16-Feb-2017 Service:

Product:

I received my wrap very quickly, considering that I live in the US. I was wrapped beautifully in an elegant box. I absolutely love the wrap the color is true to the picture on the website and it is so warm and comfy. I'm beyond please. ❤
11-Feb-2017 Service:

This wrap is perfect as a substantial scarf that can be used as a wrap. I've been searching for such an items for years. it is pricey, though.
11-Feb-2017 Service:

Product:

Service rating : Beautiful travel wrap in Hot Pink. Fabulous colour! My third and I love it! Quick delivery. I highly recommend the company.
Product : The Hot Pink travel wrap is a fantastic colour. The cashmere is impossibly soft. This is sheer luxury.
10-Feb-2017 Service:

Product:

Service rating : Great service from this company. I bought two classic wraps, one navy and the other otter. Perfect for me as I don't like heavy wraps. These are lightweight and soft. Ideal for travel but so versatile as can be worn anywhere (curled up on the couch watching TV). I would love the... Read More.
10-Feb-2017 Service:

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Beautiful wrap. Excellent service. Would like to have one in every colour!
04-Feb-2017 Service:

Product:

Service rating : Placed my order on Tuesday afternoon and it arrived Friday morning. Beautiful cashmere wrap. Packaging was also impressive and the satin lined pouch a nice extra for storage. I highly recommend the Travel Wrap products and look forward to my next purchase.
Product : Love this...
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04-Feb-2017 Service:

Product:

Service rating : The search for a travel wrap had been a very long one - and the wrap itself is lovely, beautiful cashmere and arrived in lovely packaging.

Equally (if not more) impressive was the service. I ordered the wrap on a Sunday afternoon and it was delivered to me in Switzerland on...
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02-Feb-2017 Service:

Beautiful product. Exactly as described. Shipped quickly. Indispensable piece of my travel wardrobe.
02-Feb-2017 Service:

Product:

Service rating : Ordered on line to be delivered as a gift to a friend in another country. The delivery was very quick (I paid for expedited service). The wrap came beautifully wrapped and boxed.
Considering getting one for myself now :)
Product : I sent it directly to a friend as a gift , so...
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02-Feb-2017 Service:

Product:

Service rating : Excellent speed of delivery. The product is better than advertised.
Product : Casual yet classy. Keeps me super warm
02-Feb-2017 Service:

The wraps are cashmere,for heavens sake. What could be better. I have already lost one, though. I can't find it anywhere so I bought another one.
30-Jan-2017 Service:

Product:

Service rating : Thank you Niamh and team for your great customer service! Always friendly and helpful!
Product : The Warp & Weft travelwraps are such a beautiful addition to the Travelwrap collection! I have several classic travelwraps, but the additional texture and mix of colours in the Warp &...
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30-Jan-2017 Service:

Product:

Service rating : Sehr schöne Schals. Tolle Qualität. Sicher nicht mein letzter Kauf.
Product : Alles Bestens. Tolle Ware.
30-Jan-2017 Service:

Product:

Service rating : Excellent transaction, very quick delivery, amazing packaging
Product : The travelwrap slate blue is beautiful, unfortunately that color doesn't suit me, and sadly I will send it back.
30-Jan-2017 Service:

Product:

Wonderfully quick delivery! I absolutely love my travel wrap, so delicate and soft just what I was looking for. Looking forward to taking it on my trip soon, as it will fold up into my handbag nicely! Thank you
29-Jan-2017 Service:

Product:

Service rating : Beautiful quality, tastefully presented - daughter thrilled.
Product : Such a nice wrap, drapes beautifully, very high quality - it was a gift for my daughter but I'm looking for the excuse to get one myself now too!
27-Jan-2017 Service:

Product:

Service rating : I have a travel wrap that I bought at the Spirit of Christmas show four years ago. I still love it and take it on my travels wherever I go. This purchase was for my good friends 50th birthday. I wanted a gift that would last and she would use again and again. She sent me a text when... Read More.
21-Jan-2017 Service:

Product:

Service rating : Beautiful , softest cashmere ,I now have 6 of them !!! Pure indulgence !
Product : Beautiful colour , will also look lovely with linen in the summer
21-Jan-2017 Service:

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This wrap is so beautiful and comfy soft!!! It will be perfect for my spring trip to Italy...especially for the plane! It arrived to the US very quick after placing the order.
21-Jan-2017 Service:

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My little girl's travel wrap was a bit of a state as I used it to swaddle her when she was a baby (she wouldn't sleep in anything else!) and from other general use had developed a hole. Sent it to be reconditioned and really impressed with how well it has been done. You wouldn't know it's been repaired... Read More.
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