UK and Ireland Delivery

We will normally process your Travelwrap order on the same working day we receive it, and dispatch it either the same day or the next working day. We will contact you if there is a delay with the dispatch of your Travelwrap order.

All UK orders will be sent by Fedex, either Express delivery service (£9.95) or Standard delivery (£6.95) where possible. The Express delivery is  a 24hour service and if your order is placed before 12 noon it will get to the UK address the next working day. If you use our standard delivery service the (£6.95) the package will be delivered in approx 3-4 days. Both of these services are fully tracked and will require a signature on delivery.

There is always only 1 delivery charge per order.

International delivery

All prices quoted on our website are inclusive of UK taxes (VAT) at the current rate (17.5%).

For orders placed outside of the European Community the VAT will be removed before checkout.

We will normally process your Travelwrap order on the same working day we receive it, and dispatch it either the same day or the next working day. We send all our International orders via Fedex International where possible, which is tracked to destination and will require a signature on delivery. We will contact you if there is a delay with the dispatch of your Travelwrap order. Deliveries to addresses outside the UK cost between £15 and £25. Deliveries to addresses outside the UK should arrive within approx 5-7 working days.

If you have any queries about delivery timelines or couriers please click here.

There is always only 1 delivery charge per International order.

Import Taxes / Duties

You may be liable to pay import duty or tax on goods entering your country of delivery. The amount of duty, if any, depends on the type of goods and their value. Some items can be imported without paying any duty at all. 

Any additional charges for customs clearance must be borne by you. We have no control over these charges and unfortunately can't predict what they might be.

It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages destined outside the European Union.

For orders being shipped to the USA, customers will also occasionally be asked to provide an EIN number or an SS# number by USA customs.

Returning goods on which duty has been paid

If you've paid import duty for goods received, and subsequently return the goods to us, it should be possible for you to claim a refund of duties from your local Customs authority. To do this, you'll need to show them proof of duty paid and proof of export (e.g. certificate of posting) when claiming your refund.

If you have any queries on duties payable/refundable, please contact your local Customs authority.