Feefo Reviews - Average 99%

DateScoreCustomer CommentOur Response
20-May-2018 Service:

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Service was fantastic, my wrap arrived when it was expected.
20-May-2018 Service:

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Beautiful quality. Called to ask a question re delivery and was given overnight option at no charge. Thanks Dawn!
18-May-2018 Service:

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Service rating : My order came very quickly and was beautifully packaged. Once the order shipped, the tracking was accurate and helpful.
Product : I love my travelwrap. The color and pattern are exactly what I expected from the photos on the website. It is so incredibly soft and lightweight, but...
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18-May-2018 Service:

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Service rating : Service was amazing.
I ordered Travelwrap on Monday and it arrived beautifully wrapped in Adelaide, Australia on Thursday. This is faster than postage within Australia
Product : I was thrilled with Travelwrap. It is so soft, very beautiful and the colour 'Chalk' is perfect- a...
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18-May-2018 Service:

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Service rating : excellent, prompt and beautifully presented
Product : feels soft and colour is as shown, good size and excellent quality
16-May-2018 Service:

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Service rating : I desperately wanted a wrap for a trip following a bank holiday and contacted the Travelwrap Company late on the Friday to see if it was possible to receive the wrap by Tuesday in time for the trip. Niamh contacted me by return to advise that if I proceeded with the transaction she... Read More.
14-May-2018 Service:

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I was actually very pleased with The Travelwrap's assistance. What brought the experience down a star was the fact that the deliverer left my package on my doorstep without a signature. I had just purchased an expensive cashmere wrap which could have gone missing very easily. I purposely did not reply... Read More. I am sorry that use had a negative experience. We are looking into this. The courier we use is usually very reliable and has a good reputation around the world.  I have requested proof of delivery as they say this was signed for. I will email you once we find out more. In the meantime please accept our... Read More.
14-May-2018 Service:

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I had some difficulty getting my order in the shopping card. The gentleman on the chat line tried and had the same issue. He said, “ leave it with me and we’ll gwt back to you soon”. Not much later I received a phone call and the problem was fixed. The package arrived beautifully gift wrapped and the... Read More. I am so pleased the issue was resolved  quickly and even more pleased that you are delighted with your Travelwrap. Thank you for letting us know.
13-May-2018 Service:

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Service rating : Really beautiful wraps!
Product : Beautiful wrap outstanding quality. Will purchase more.
08-May-2018 Service:

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Service rating : Super Service.
Product : Super Qualität! Sehr schöne Farbe und gute Verarbeitung.
07-May-2018 Service:

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Service rating : Right product right price super fast service
Its a beautiful Scottish cashmere wrap
I spoke to the owner very polite and helpful
Product : Beautiful soft cashmere wrap
04-May-2018 Service:

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They went the extra mile to get me the color I wanted and it came in time for my trip. Excellent service!
03-May-2018 Service:

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Service rating : Great service. Organised to have my travelwrap delivered on a certain day and it arrived with no problem. Excellent communication from the travelwrap team.
Product : Beautiful wrap. So soft and hangs wonderfully
29-Apr-2018 Service:

I was looking for a soft, comfortable wrap that would have multiple uses for an upcoming trip to Europe, Living in NY, I had an opportunity to order from some of the best known stores in the world and did, but found nothing. I came across this company through a google search and ordered the wrap... Read More.
28-Apr-2018 Service:

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Service rating : Excellent service! I ordered in the afternoon & received my wrap the following day - and I live in Northern Ireland.
My wrap is a beautiful shade of pale pink and is gorgeously soft.
Product : Beautiful shade of pink & gorgeously soft.
26-Apr-2018 Service:

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Service rating : Beautiful product, coupled with amazingly fast delivery and responsive service!
Product : Lovely colors and beautiful finish
25-Apr-2018 Service:

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Service rating : I ordered the classic black wrap on a Monday from Australia and it was here on the Thursday of the same week. It is the most amazing soft wrap I have ever felt. I haven't taken it off. Thank you so much for your service.
Product : This is the softest, most amazing wrap. I have...
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21-Apr-2018 Service:

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Service rating : Great service, great product. My favorite gift for myself and dear friends.
Product : Love it!!!!! These wraps are exquisite.
19-Apr-2018 Service:

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Service rating : The professional service, impeccable delivery, the care of each wrap packaged with a sleeper in a beautifully crafted box which includes care directions.attached to each wrap and a 4" X 4" card about the cashmere and the mill in Scotland.

I was fortunate to have the owner,...
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19-Apr-2018 Service:

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Service rating : Great service and beautiful products. Fantastic shipping - UK to Queensland Australia in five days!
Product : A beautiful, well made, and individual product. Superbly boxed and presented. The wife loved it!
17-Apr-2018 Service:

Beautiful quality
16-Apr-2018 Service:

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Service rating : Great service. Was able to track my purchase so I knew I wouldn't miss this important delivery.
Product : Just love this shawl. So cosy, warm and beautifully made and comes in so many wonderful colours.
15-Apr-2018 Service:

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Service rating : I ordered the peony wrap, but it didn't suit me. Contacted the company and they were so helpful. Rang me back to let me know they had reserved a Delft wrap and it was delivered the next day. Thank you Dawn and the Travelwrap company.
Product : The colour didn't suit me so it...
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15-Apr-2018 Service:

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Service rating : This is a most beautiful item for a present I got the large pink wrap for a mother and baby as a treat to keep them both snuggled when they are going out sitting in a chair or feeding at night it is the softest and beautiful item and a perfect present when you need to give a gift... Read More. Thank you so much for your lovely feedback! A special  gift  that will add wonderful warmth during those night time feeds! How gorgeous.
13-Apr-2018 Service:

Beautiful wraps. Great service. Wish i could buy one in every colour!
13-Apr-2018 Service:

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Service rating : Excellent service, including a lovely call from Niamh on a day when they were closed and who was happy to help me, discussing colours and helping me to choose. A very good choice too!!
Product : Beautiful product, beautifully presented
08-Apr-2018 Service:

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Service rating : Excellent customer care. Santorini wrap is a beautiful colour and lovely quality.
Product : Perfect gift for my sister. Beautiful colour and quality
06-Apr-2018 Service:

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Service rating : This is my second purchase this year, outstanding service. The wraps are so beautiful, will be buying more very soon. Thankyou for a truly gorgeous item of clothing.
Product : Amazing service, and truly beautiful product. This has been my second purchase this year. Will be ordering...
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06-Apr-2018 Service:

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Service rating : Really good, gorgeous orange travel wrap, and it arrived quickly.
Product : Great colour and quality as expected.
06-Apr-2018 Service:

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Service rating : Very fast and excellent service. My wrap looks and feels like new again. Thank you for cleaning and fixing it.
Product : Great same product as my first wrap from a few years ago and I am not disappointed.
05-Apr-2018 Service:

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The wrap was beautifully packaged and great delivery.All round 5 star service!
31-Mar-2018 Service:

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Quality of the product which gives perfect use for my requirement.
Developed Eczema and wear minimum around the house and the wrap
aids me exactly.
Have used top quality cashmere (Ballantines etc) for years so know
quality.
Much obliged
Derek C.
29-Mar-2018 Service:

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Service rating : I really can't rate this company highly enough. Outstanding quality product and excellent customer service with personal attention and communication. Everything dealt with extremely efficiently. Unfortunately the wrap wasn't quite the length I was personally looking for on this occasion so... Read More.
29-Mar-2018 Service:

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Service rating : The Travelwrap Company's service was superb. I literally placed my order online and by return I got an email confirming the despatch of my item. When I received the item it was wrapped beautifully. Thank you!
Product : Beautiful wrap - thank you !
26-Mar-2018 Service:

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Service rating : Easy, Efficient and responsive to customers needs
Product : Best travel wraps on the market. Not just for travelling
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