| 16-Jul-2020 | Service:
Product:
| Service rating : Exceptional service! I ordered online and sent the wrap directly to my mother in Canada and it was there in a week. I have bought her two travel wraps now and she absolutely loves them. She wears them everywhere. She loves the packaging too.
Product : My mother loves her travel... Read More. Service rating : Exceptional service! I ordered online and sent the wrap directly to my mother in Canada and it was there in a week. I have bought her two travel wraps now and she absolutely loves them. She wears them everywhere. She loves the packaging too.
Product : My mother loves her travel wraps so much that I have bought her two in different colours. | |
|---|
| 08-Jun-2020 | Service:
Product:
| Service rating : From the moment I ordered this wrap, the communication with the company was great. It shipped very quickly and arrived on time.
Product : From the moment I got this box, the whole experience in opening my gift has been wonderful. The lovely box, the tissue paper, the wrap itself to... Read More. Service rating : From the moment I ordered this wrap, the communication with the company was great. It shipped very quickly and arrived on time.
Product : From the moment I got this box, the whole experience in opening my gift has been wonderful. The lovely box, the tissue paper, the wrap itself to the included storage bag is completely thought through. The wrap itself is SOOOOOO soft and beautiful. It is light enough to keep the breeze off your shoulders and still make you feel warm and cozy. It is the perfect birthday present from my husband. I plan on purchasing another one for our wedding anniversary in December. | |
|---|
| 27-Dec-2019 | Service:
Product:
| Service rating : It was fine until you sent me an email to fill in a form with 'required fields'.
You do NOT get to "require" me to answer anything.
You may, if you chose to, pay me for my time.
Product : I've already explained that - you have "required" me to fill in a form.
This is... Read More. Service rating : It was fine until you sent me an email to fill in a form with 'required fields'.
You do NOT get to "require" me to answer anything.
You may, if you chose to, pay me for my time.
Product : I've already explained that - you have "required" me to fill in a form.
This is NOT the way to treat paying customers. | I am so sorry our request for feedback has caused irritation. Potential customers find reviews very helpful and so do the Travelwrap team. We care very much about the quality of our cashmere; our designs and colours and we strive to provide our customers with excellent customer service. Reviews help... Read More. I am so sorry our request for feedback has caused irritation. Potential customers find reviews very helpful and so do the Travelwrap team. We care very much about the quality of our cashmere; our designs and colours and we strive to provide our customers with excellent customer service. Reviews help us improve what we do and how we do it. There is absolutely no obligation to provide a review. It is entirely voluntary, and time and effort is always much appreciated. |
|---|
| 14-Nov-2019 | Service:
Product:
| Service rating : My email questions were answered promptly and my purchase arrived within 3 days.
Product : Love the quality, the generous proportions, and the included carrying bag. | |
|---|
| 12-Nov-2019 | Service:
Product:
| Service rating : This cashmere is so luxuriously soft. It looks and feels wonderful. I would love a wrap in a ruana style, which sits better on the shoulders without slipping off which is something I contend with, with this style wrap. Despite that however, I love my wrap. Perfect weight, not bulky and just... Read More. Service rating : This cashmere is so luxuriously soft. It looks and feels wonderful. I would love a wrap in a ruana style, which sits better on the shoulders without slipping off which is something I contend with, with this style wrap. Despite that however, I love my wrap. Perfect weight, not bulky and just the right amount of warmth.
Product : This cashmere is so luxuriously soft. It looks and feels wonderful. I would love a wrap in a ruana style, which sits better on the shoulders without slipping off which is something I contend with, with this style wrap. Despite that however, I love my wrap. Perfect weight, not bulky and just the right amount of warmth. In addition, my online ordering experience was flawless. | |
|---|
| 25-Oct-2019 | Service:
Product:
| Service rating : Arrived promptly, well presented item looked great as a gift
Product : Luxury and superb gift. Would buy again | |
|---|
| 25-Oct-2019 | Service:
Product:
| Service rating : Stunning quality, absolutely the best of the best. Service was excellent perfectly warped and quick delivery. Thankyou this made my m o there birthday she uses her wrap nearly every day.
Product : Stunning product, well done these really are the best in the world. This was gift... Read More. Service rating : Stunning quality, absolutely the best of the best. Service was excellent perfectly warped and quick delivery. Thankyou this made my m o there birthday she uses her wrap nearly every day.
Product : Stunning product, well done these really are the best in the world. This was gift for my mother nd he adores it. | |
|---|
| 11-May-2019 | Service:
Product:
| Service rating : Was not delivered next day
Product : Soft but not long enough to properly wrap around - & I am small | Service rating : I have looked into the issue you have raised with the priority shipping. I apologise that this did not reach you the day after you placed the order. I will arrange for the priority shipping payment to be refunded to you account today.
Product : I am sorry to hear that you are... Read More. Service rating : I have looked into the issue you have raised with the priority shipping. I apologise that this did not reach you the day after you placed the order. I will arrange for the priority shipping payment to be refunded to you account today.
Product : I am sorry to hear that you are find the Travelwrap too small. Our wraps are 180cm long, designed to wrap or wear as a scarf. If you are not entirely happy, please return this to us. |
|---|
| 03-Apr-2019 | Service:
Product:
| Service rating : Prompt delivery and good quality cashmere
Product : soft, non-itchy warm. Doesn't pill. | |
|---|
| 29-Mar-2019 | Service:
Product:
| Service rating : The Travelwrap company is amazing. Their customer service is excellent. The wraps are so beautiful and perfect. The packaging is wonderful!! I have bought one for myself and for gifts.
Product : Perfect!! Soft, luxurious, beautiful!! | |
|---|
| 21-Feb-2019 | Service:
Product:
| Service rating : Just beautiful product.
Great communication with Customer Service and very speedy shipping.
Product : Same as above 😀
So soft-it will be treasured | |
|---|
| 08-Jan-2019 | Service:
Product:
| Beautiful cashmere wraps bought for my two daughters as Christmas gifts. The quality was pure luxury. Great presentation, as well as speed and efficiency of delivery. I expect the wraps to last a very long time. I shall be back for more. Can't think why I didn't buy one for myself at the same time! | |
|---|
| 18-Dec-2018 | Service:
Product:
| Tout c'est bien passé : qualité du produit commandé , livraison plus ou moins dans les temps
Peut être la prochaine fois je demanderai la livraison dans un point relai ce qui éviterait le fait d'avoir à être sur place en attendant la livraison | |
|---|
| 13-Sep-2018 | Service:
Product:
| Service rating : Wonderful soft cashmere providing warmth but without a heavy weight highly recommend.
Product : Amazing quality and style! | |
|---|
| 07-Sep-2018 | Service:
Product:
| Service rating : Prompt service and beautifully wrapped and presented
Product : Love it - soft and generously sized. Beautiful | |
|---|
| 11-Jun-2018 | Service:
Product:
| Service rating : Love my wrap so soft a comfortable. Arrived in good time too in a lovely presentation box and silk bag for storage
Product : So soft and classic a timeless piece | |
|---|
| 24-May-2018 | Service:
Product:
| Service rating : prima service, zeer degelijk artikel. Prima prijs kwaliteit.
Product : kwaliteit prijs levering prima | |
|---|
| 13-May-2018 | Service:
Product:
| Service rating : Really beautiful wraps!
Product : Beautiful wrap outstanding quality. Will purchase more. | |
|---|
| 25-Apr-2018 | Service:
Product:
| Service rating : I ordered the classic black wrap on a Monday from Australia and it was here on the Thursday of the same week. It is the most amazing soft wrap I have ever felt. I haven't taken it off. Thank you so much for your service.
Product : This is the softest, most amazing wrap. I have... Read More. Service rating : I ordered the classic black wrap on a Monday from Australia and it was here on the Thursday of the same week. It is the most amazing soft wrap I have ever felt. I haven't taken it off. Thank you so much for your service.
Product : This is the softest, most amazing wrap. I have had it on since recieving it as it is so soft I dont want to take it off | |
|---|
| 06-Apr-2018 | Service:
Product:
| Service rating : This is my second purchase this year, outstanding service. The wraps are so beautiful, will be buying more very soon. Thankyou for a truly gorgeous item of clothing.
Product : Amazing service, and truly beautiful product. This has been my second purchase this year. Will be ordering... Read More. Service rating : This is my second purchase this year, outstanding service. The wraps are so beautiful, will be buying more very soon. Thankyou for a truly gorgeous item of clothing.
Product : Amazing service, and truly beautiful product. This has been my second purchase this year. Will be ordering more soon. Thankyou. | |
|---|
